CIBC Privacy Policy

Information We Collect

CIBC collects personal and business information necessary to provide financial services, including identity verification details, financial information, transaction data, and communication records. Information is collected directly from clients, from credit bureaus, and from public records as permitted by law.

How We Use Your Information

Information is used to provide and administer financial products, process transactions, assess credit applications, comply with regulatory requirements, prevent fraud, and improve our services. CIBC does not sell personal information to third parties for marketing purposes.

Information Protection

CIBC employs comprehensive security measures including encryption, access controls, monitoring systems, and employee training to protect personal and business information. Physical, electronic, and procedural safeguards meet or exceed industry standards and regulatory requirements.

Information Sharing

CIBC shares information with affiliated companies, service providers, credit bureaus, and regulatory authorities as required by law or as necessary to provide financial services. Third-party service providers are contractually required to maintain confidentiality and implement appropriate security measures.

Your Rights

Clients have the right to access their personal information held by CIBC, request corrections to inaccurate information, and withdraw consent for certain uses subject to legal and contractual limitations. Requests can be submitted through any CIBC channel.

Policy Updates

This privacy policy is reviewed periodically and may be updated to reflect changes in our practices, legal requirements, or regulatory guidance. Material changes will be communicated through appropriate channels.

Contact Us

For privacy-related inquiries or requests, contact CIBC through the contact page or call 1-800-465-2422.