Get in Touch with CIBC Business Banking
Multiple channels to connect with CIBC — by phone, in person at any branch, through digital banking, or by scheduling an advisory appointment.
Phone Support
Call 1-800-465-2422 to speak with a business banking specialist. Available Monday to Friday 8am-8pm ET. French language support available. Existing clients receive priority routing based on account tier.
Branch Network
Visit any of CIBC's 1,100+ branches across Canada. Business banking services available at all locations including account opening, loan applications, and advisory consultations. Walk-ins welcome; appointments recommended for complex matters.
Digital Support
Access support through CIBC digital banking 24/7. Secure messaging, online help centre, and self-service tools handle most queries instantly. Mobile app includes tap-to-call advisor functionality.
Schedule an Advisory Appointment
For strategic business discussions — account selection, lending requirements, investment strategies, or cash management optimization — schedule a dedicated appointment with a CIBC business advisor.
- In-person appointments at any branch
- Video consultations via CIBC digital platform
- Phone-based advisory sessions
- Site visits for corporate clients
Common Questions
CIBC business banking phone support is available Monday to Friday, 8am to 8pm ET. Branch hours vary by location. Digital banking is available 24/7 for account management, payments, and transfers.
Yes. You can book advisory appointments at any branch, through the CIBC digital platform for video meetings, or by phone. Appointments ensure dedicated time with a specialist who can address your specific business needs.
Yes. CIBC provides full French language support across all business banking channels including phone, digital platform, branches in Quebec and bilingual regions, and advisory services.
Connect with CIBC Digital Business through multiple channels — phone, branch, digital banking, or advisory appointments. The CIBC Digital Business team provides expert business banking guidance through 1,100+ locations and 24/7 digital support.